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Privacy Policy

Last updated: 5/23/2025

1. Introduction

Welcome to JanusIPM. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier
  • Contact Data: includes email address and telephone numbers
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
  • Usage Data: includes information about how you use our website and services
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

6. Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@janusipm.com
  • By visiting the contact page on our website

8. GDPR Compliance (For EU Users)

If you are a resident of the European Union, you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

  • The right to access, update or delete your personal data
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to receive a copy of your personal data in a structured, machine-readable format
  • The right to withdraw consent at any time

You have the right to lodge a complaint with a supervisory authority if you believe that we have violated any of your rights under the GDPR.

9. CCPA Compliance (For California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete your personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 45 days.

10. Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

12. Data Breach Procedures

In the event of a data breach, we will:

  • Notify affected users within 72 hours of becoming aware of the breach
  • Provide information about the nature of the breach
  • Describe the likely consequences of the breach
  • Outline the measures taken to address the breach
  • Provide contact details for further information

13. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Our data retention periods are as follows:

Retention Periods by Data Type

  • Account Information: Retained for as long as your account is active, plus 2 years after account closure
  • Transaction Data: Retained for 7 years for tax and accounting purposes
  • Communication Data: Retained for 2 years after the last interaction
  • Marketing Preferences: Retained until you opt-out or request deletion
  • Analytics Data: Retained for 26 months
  • Cookies: Retained according to cookie type (see Cookie Policy)

Data Deletion

You can request deletion of your personal data at any time. Upon receiving a deletion request, we will:

  • Delete your personal data from our active systems
  • Remove your data from our backup systems within 30 days
  • Provide confirmation of deletion
  • Maintain minimal records necessary for legal compliance

Data Archiving

Some data may be archived for legal or business purposes. Archived data is:

  • Stored securely with limited access
  • Retained only for legally required periods
  • Protected with appropriate security measures
  • Subject to the same privacy protections as active data

Legal Requirements

We may retain certain data longer if required by:

  • Legal obligations
  • Regulatory requirements
  • Tax laws
  • Dispute resolution
  • Fraud prevention

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@janusipm.com
  • By visiting the contact page on our website
  • For CCPA requests: donotsell@janusipm.com
  • For GDPR requests: gdpr@janusipm.com